Data Security

Tbaja Privacy Policy — Your Data, Secured

Learn how your personal information is collected, stored, and protected at tbaja — all explained clearly. Your privacy is our highest priority.

Last Updated: January 2026

Why Is Your Information Safe with tbaja?

We use industry-standard technology to keep your data secure.

SSL Encryption

256-bit SSL encryption is active across all tbaja pages. Your login, payment, and personal data travel through fully encrypted channels and cannot be accessed by anyone outside.

Secure Data Storage

Your data is stored in internationally certified data centers. Payment card details are never stored on our servers — they are held solely by the payment gateway under its own security.

Never Sold to Third Parties

Tbaja never sells your personal data to advertisers or third parties. Your data is used solely to provide our services and to meet legal requirements.

Maximum Protection for KYC Documents

National ID and other KYC documents are used solely for verification purposes and are stored encrypted on a separate high-security server.

Your Own Control

You may view, update, or request deletion of your personal data at any time. You have full control over your data.

Adherence to International Standards

Tbaja follows the data protection guidelines of GDPR and the Curaçao Gaming Authority. The use of your information is fully transparent and documented.

This Privacy Policy applies to the tbaja.bet website and all its services. By using our services, you are deemed to have consented to this policy. Please read it carefully in full.

What Information We Collect

Tbaja collects certain personal information to improve your experience and operate a secure platform. We only collect what is strictly necessary to provide our services — nothing more.

The types of information we collect are detailed in the table below:

Data Type Example Requirements
Identity Information Full name, date of birth, nationality KYC Verification
Contact Information Mobile number, email address Account Verification & Notifications
Payment Information BKash/Nagad number, transaction ID Payment Transaction Processing
Identity Documents NID, Passport, Birth Certificate Age & Identity Verification
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Information Betting history, login times, page visits Service Improvement & Personalization

All of the above information is kept strictly confidential. tbaja never stores your password or full payment card number.


How We Collect Your Data

Tbaja collects information in several ways. You should be aware of each method. We never collect your data without your knowledge or consent.

  • Direct Registration: Information you provide when creating an account is collected directly.
  • KYC Process: Documents and photos submitted during identity verification are collected.
  • Transaction Records: Transaction details are automatically recorded during deposits and withdrawals.
  • Cookies & Log Files: When you browse tbaja, general information about your browser and device is collected via cookies and logs.
  • Support Communications: When you reach out via live chat or email, those conversation records are stored.
  • Surveys & Feedback: Any information you provide through optional surveys or feedback forms is collected.

Please note: No tbaja staff member will ever ask for your password, OTP, or full payment details over the phone or by message. If anyone does, it is a scam.


Purpose of Use

Tbaja uses your data only for specific, defined purposes. We never use your information beyond those purposes. Below is a detailed breakdown of how your data is used:

  • To create, manage, and secure your account.
  • To process deposits, withdrawals, and bonuses.
  • To complete KYC verification and confirm your age.
  • To detect fraud, money laundering, and duplicate accounts.
  • To send you personalized bonus offers and promotions (subject to your consent).
  • To analyze your betting history and provide responsible gaming support.
  • To resolve technical issues and improve our services.
  • To fulfill legal obligations and meet regulatory requirements.

Tbaja monitors your betting patterns, and if there are signs you may be developing a gambling problem, we may take preventive action. This is done to protect you, not to penalize you.


Data Sharing Policy

Tbaja never sells your personal data or shares it for advertising purposes. However, in certain limited circumstances, we may share data with trusted third parties:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive limited data solely for transaction verification.
  • KYC Partners: Authorized KYC service providers for identity verification.
  • Legal Authorities: In response to a valid order from a court or regulatory authority.
  • Anti-Fraud System: Through industry-standard data-sharing networks for fraud and money laundering prevention.

All third parties listed above are bound by confidentiality agreements with tbaja and may not use the data they receive beyond its specified purpose. In the event of a corporate merger or acquisition, users will be notified in advance.

Rest assured: Your phone number, email address, and personal information are never shared with advertisers, marketing companies, or any other betting sites.


Cookies & Tracking

Tbaja uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience and keep you recognized across sessions.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytics Cookies: Used to track the most visited pages and monitor site performance.
  • Marketing Cookies: Used to show relevant offers — you can turn this off at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site features. tbaja does not use any third-party tracking pixels that send your personal data externally.


Data Retention & Deletion

Tbaja does not retain your data longer than necessary. Information is kept for as long as your account remains active. After account closure, certain data may be retained for a defined period as required by law.

  • Account Data: Up to 5 years after account closure.
  • Financial transaction records: 7 years (legal obligation).
  • KYC documents: 5 years after verification.
  • Support communications: 2 years after resolution.
  • Cookie data: Deleted at the end of a session or after a maximum of 1 year.

Once the designated retention period expires, your data is permanently and securely deleted. You may also request early deletion at any time — however, certain data must be retained for a minimum period to meet legal obligations.


Your Rights

As a tbaja user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Portability: You may request a copy of your data in a portable, machine-readable format.
  • Right to Object: You can opt out of marketing communications at any time.

Request Process: To exercise any data right, email us at support@tbaja.bet. We typically respond within 30 days. For urgent matters, please reach out via live chat.


Protection of Minors

Tbaja strictly does not serve anyone under 18. We take the protection of minors extremely seriously. If we discover that a minor has created an account, it will be closed immediately and all collected data will be deleted.

  • Age is verified at the time of registration.
  • If there is any doubt, age will be re-verified through KYC.
  • If a parent reports that a minor holds an account, immediate action will be taken.

If you know of a minor using tbaja, please report it immediately at support@tbaja.bet. We will act promptly.


Policy Updates

Tbaja may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or mobile number and post a notice on the website.

  • Minor updates will be reflected on the page only.
  • At least 7 days' notice will be given before any major changes.
  • Continued use of the service after any changes have been made will be considered acceptance of the updated policy.

If you do not agree with any policy changes, you may close your account at any time. You will be given the opportunity to withdraw any remaining balance beforehand.


Contact

Reach out to us with any questions, concerns, or requests to exercise your rights under this Privacy Policy. Our Data Protection Team is available 24/7, every day of the week.

  • Email: support@tbaja.bet
  • Live Chat: Click the chat button at the bottom right of the website
  • Response time: Usually within 24–48 hours

If you have any concerns about our Privacy Policy, please contact us directly first. We always aim to resolve issues in a friendly and timely manner.

Safe & Trusted Platform

Your Data is Secure — Get Started Now

Your privacy and security are the top priority at tbaja. Register today and start your journey on Bangladesh's most secure betting platform.

SSL Secured  •  Licensed  •  Data Encrypted

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